Today marks the publication of my latest book ” A Tin Can Education “. The motives for penning this book were undoubtedly not inspired by the prospect of making me personally wealthy; it retails for a rather modest sum. As […]
As the world comes to terms with the victory of Donald Trump it demonstrates the current unpredictable mood of people not only in that country but across many around the globe. We will have to wait a little longer to […]
We need to acknowledge that there has and are many dedicated and successful business leaders, entrepreneurs in our country, building very reputable and profitable organisations providing employment for thousands and thousands of our people over time. This is perhaps in […]
In recent days I am sure many Australians have looked on in astonishment at the events that are being played out in the current USA Presidential elections. What appears to be a serious escalation to which has already been a […]
Highly engaged staff go extra mile and win ongoing client loyalty In 2014, an Australian/New Zealand professional services firm received a request from a prestigious client late on a Friday afternoon that they needed a complex report ready for Monday […]
Positive engagement turns around 11 years of losses In 2007, a large Australian agricultural organisation was in dire straits when its CEO resigned in the face of falling profitability, contractual problems with its biggest client and extremely poor staff engagement […]
Board’s poor engagement leads to loss of key personnel In 2007, two UK and Australian organisations merged and decided they would employ the services of an experienced operations manager (recommended by a third party) to oversee the coming together of […]
Poor engagement leads to missed deadline, resignations and damages In 2006, a Swedish company won a major, multimillion-dollar private contract to design, engineer and install heavy equipment for a marine project. Initial meetings were held with all internal departments […]
Part 2: Where do we go from here? Conclusions & Comments I am sure that there are other elements that indicate why engagement levels in organisations have dropped to such dramatic low levels. I have tried to capture the key […]
This week the predictable thing to do was to write a blog about last weekend’s election but I decided I will leave that to the many commentators who are far more qualified to perform that function than I except to […]
